Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device and remember information about your visit, such as your preferences or items in your shopping basket.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function. They cannot be switched off. They include cookies that allow you to add items to your basket, log in to your account, and complete a purchase securely.

• Session management
• Shopping basket functionality
• Security and fraud prevention

Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance and content. We use Google Analytics to collect anonymised data about page visits, traffic sources, and user behaviour.

• Google Analytics (_ga, _gid, _gat)
• Page view tracking
• Traffic source analysis

Functional Cookies

These cookies allow our website to remember your preferences and provide enhanced, personalised features.

• Language and region preferences
• Recently viewed products
• Saved login details (if opted in)

Marketing & Targeting Cookies

These cookies may be set through our website by advertising partners. They are used to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly.

• Google Ads / remarketing
• Meta Pixel (Facebook/Instagram ads)
• Third-party affiliate tracking

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our website. We do not control these cookies. Third parties include:

• Google Analytics — analytics and performance
• Google Ads — advertising and remarketing
• Meta (Facebook) — social sharing and advertising
• PayPal / Stripe — payment processing
• YouTube — embedded product videos

4. Managing Your Cookie Preferences

When you first visit our website, you will be shown a Cookie Consent banner. You can choose to:

• Accept all cookies
• Accept only necessary cookies
• Customise your preferences by category

You can change your cookie preferences at any time by clicking the 'Cookie Settings' link in the footer of our website. You can also control cookies through your browser settings:

• Google Chrome: Settings > Privacy & Security > Cookies
• Mozilla Firefox: Options > Privacy & Security
• Safari: Preferences > Privacy
• Microsoft Edge: Settings > Cookies and site permissions

Please note: disabling certain cookies may affect the functionality of our website.

5. How Long Do Cookies Last?

• Session cookies: deleted when you close your browser.
• Persistent cookies: remain on your device for a set period (typically 30 days to 2 years) or until you delete them.

6. More Information

For more information about cookies and how to manage them, visit www.allaboutcookies.org or contact the ICO at www.ico.org.uk.

For questions about our use of cookies, contact us at info@itcarecenter.co.uk